Your order is shipped within 2 to 3 days. Our average delivery times are then 5 to 14 business days worldwide.
Where do we deliver and what are the shipping costs?
We deliver worldwide. Shipping is FREE on all orders.
Where are you based?
Our company is based in United states.
Who delivers my item?
Your items are delivered through your local postal service.
What are the delivery hours?
Items are delivered according to your local post office's terms.
What happens if no one is home?
Don't worry, our items will be left in your mailbox if they're small enough. Otherwise, your package will be left at your post office where you can pick it up.
I entered the wrong address, what should I do?
Don't worry, if your order hasn't been shipped yet, contact us immediately and we'll be happy to update your information. Otherwise, in accordance with our terms and conditions, once an order has been shipped from our warehouse, no further changes can be made.
Is your site secure?
This site is 100% secure. And to be honest, we could even say it's 300% secure. Here's why: First, the site you're visiting is on an HTTPS server (the small green padlock on the left side of this page's URL is there to remind you). Most sites only secure their "cart" and everything related to order payment. On this site, ALL PAGES are secure and cannot be hacked or targeted by malware. Finally, regarding payment, we use Stripe and PayPal, which are the gold standards for internet transaction security.
What are the payment methods?
Currently, you can pay by credit card or PayPal on our site. We do not accept bank checks, transfers, or cash on delivery.
What happens if I'm not satisfied with my product?
We offer a 100% "satisfied or refunded" guarantee! If, for any reason, the product doesn't meet your expectations, you can return it to us within 14 days of receipt and we'll refund you the full price of the item as soon as it arrives at our facility. However, all returned products must be in perfect condition and return shipping costs must be paid by you. Proof of postage should then be sent to us by email as proof of delivery.
Still have questions?
If you have any further questions, you can contact us by email at Supporthelp.noryxnite@gmail.com
